Rogue Idea

First of all I’m glad that I don’t have to update my wordpress before writing this since I’m really not in the mood to.   Lately I have decided that I want my yard to match the other neighbors’ yards because mine is full of weeds and theirs isn’t.   Secondly I wanted to make the backyard nice so Arisu and Eos could play in the back and also to have a place to go hang out outside when the weather is nice.  Everytime I want to do anything outside – I can’t because we don’t even have a freakin chair out there and the whole yard is full of weeds.

So a few weeks ago during spreak break I have been pulling TONS of weeds and put down weed and feed and also clean up my dead looking banana trees and bought three more trees that are now planted in the front and back yard.  I also decided that i wanted to plant something nice along the fence between me and my neighbor who has two very unruly and crazy dogs that bark like mad when anyone is around.  I decided on bamboo.  From what I read bamboo shoots only once a year and that time is normally now.  So I searched for a bit and finally found a place to get my bamboo and got some very small ones for cheap but there is enough to kind of spread out along the fence area.  So the other thing I need is a barrier so that the bamboo doesn’t start sprouting up every where later on.  There were no places I could find in the city that was selling it.  So I had to go online and order it.

Once I realized that I wanted to put in my bamboo asap I found a website that says ‘Ships within 48 hours’ on their bamboo root barrier.  This place is called BERKEY SUPPLY and sells landscaping stuff like root barriers, pond supplies and lighting.  The next day after ordering I had an employee call me to clarify some stuff on my order and then he told me he would be getting my order shipped out “TODAY” and it will arive in about four days.

Three days later (business days) I checked my order status expecting to see a ups tracking on my account there but it said that my order had not been shipped yet?  So now my bamboo have been in pots for 5 days at that point and missing time they could be spending strengthening their roots for shoots this Spring.  So I e-mailed them to see if maybe they just didn’t update their website yet.  I found out they had not shipped it yet due to ‘manufacturer delay’ and that will will be shipped ‘tomorrow’ (meaning 5 days after my order and 1 day after it was supposed to arrive).  The barrier was then supposed to arrive TODAY.  I sign into UPS’s tracking system today and see that my delivery has been DELAYED and is rescheduled to ship tomorrow.  It was supposed to be here by now but didn’t even leave the nearest big city until 2 hours ago.

So first of all I will be planning much more long term when doing yard work that involves shipping anything to be safer next time.  Secondly, I won’t be ordering from Berkey Supply or recommending them to anyone because they were so unprofessional in getting my order to me.  The reason I ordered from them is because it said the item was IN STOCK and SHIPS WITHIN 48 HOURS.  It seems they don’t have an issue putting blatant lies on their website though so that people waste time waiting for things that aren’t coming.  Second thing that ticks me off is that I even had the guy CALL ME and talk to me saying he would be shipping it out today.  Uhhhh…why didn’t he check the stock and make sure before he said that??  Then, when they didn’t ship it out, they didn’t bother emailing or calling me to let me know so that I was expecting it to come in on time in 4 days.  They also didn’t apologize for the delay and gave me a ‘two liner’ email saying it would be shipped soon and it was the manufacturer’s delay.

After I finally got the UPS tracking number I saw that it was going to take one week to get to me.  So wait a minute the guy calls me before saying it would arrive in 4 days, but now they send it 5 days later and it is going to take 7 days to get to me?

Needless to say I am completely out of patience and pretty pissed at how shitty their service was getting my product to me.  It better come in tomorrow and I will be making sure that I NEVER order from Berkey Supply again!  Most business give ’safe estimates’ on times and dates which I would rather have. than be blatantly lied to and have to waste my time.  Instead I thought I was counting on a reliable business because of how prompt they were in SAYING they would ship my product.  Now I’ve waited for 2 weeks (if it comes tomorrow) for something that should’ve arrived 10 days ago.

Berkey Supply is TERRIBLE!